Effective Date: 28/4/2025
Company Name: Volts Consulting
Business Location: Haryana, India
Website: https://voltsbook.com
1. Introduction
Volts Consulting (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from users of VoltsBook (“the Service”), how we use it, and the measures we take to safeguard your data.
By using VoltsBook, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, business details, phone number.
- Business Information: Appointment details, customer lists, notes, and uploaded files (e.g., logos, images).
- Calendar Data: When users connect Google Calendar, we access calendar events for syncing appointment data.
Note: We do not share your calendar data with third parties. - Payment Information: Billing details if you subscribe to paid plans (processed via secure third-party payment providers such as Stripe, PayPal, Mollie, Square).
- Usage Data: Information on how you interact with the Service, such as IP addresses, browser types, and usage patterns.
- User-Generated Content: Any media (e.g., images, videos) or content (e.g., text, form submissions) that users upload to their websites.
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide and maintain the VoltsBook Service, including managing user accounts and processing bookings.
- To communicate with users about account updates, promotions, and service-related information.
- To improve the user experience and optimize the platform through analytics and feedback.
- For payment processing and billing.
- To comply with legal obligations and resolve any disputes.
4. How We Protect Your Data
We take reasonable steps to ensure the security of your personal data, including encryption, secure servers, and restricted access to sensitive information. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. User Rights
As a user, you have the following rights regarding your data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct your personal data if it is inaccurate or incomplete.
- Deletion: You can request that we delete your personal data in accordance with the applicable law.
- Withdrawal of Consent: You can withdraw your consent to use your data at any time.
- Opt-Out: You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
To exercise these rights, please contact us at support@voltsconsulting.com.
6. Media Policy
Users may upload media files such as logos, promotional images, and profile pictures (limited to .jpg and .png formats).
- All uploaded media must comply with our Acceptable Use Policy.
- Media uploads are reviewed before publication to ensure they do not contain offensive, illegal, or harmful content.
- By uploading media, you grant Volts Consulting a non-exclusive license to host and display the media as part of your VoltsBook page.
Unauthorized or illegal media content will be removed, and user accounts may be subject to termination.
7. Cookies and Tracking Technologies
Please refer to our Cookies Policy section for detailed information on how we use cookies on our website and platform.
8. Google Calendar Integration
When you authorize Google Calendar access:
- We use the scope “See, edit, share, and permanently delete all the calendars you can access using Google Calendar.”
- This is necessary to allow you and your authorized staff to sync appointments seamlessly between VoltsBook and Google Calendar.
- Calendar data is only used within your VoltsBook account.
- You may revoke Google Calendar access anytime through your Google account settings or within VoltsBook settings.
We comply fully with Google API Services User Data Policy, including the Limited Use Requirements.
9. Data Sharing and Third Parties
We do not sell your personal data to third parties. However, we may share your data with the following third parties:
- Payment Processors: Stripe, PayPal, and other payment providers for billing purposes.
- Analytics Tools: Google Analytics, Hotjar, and similar services used for optimizing user experience and service performance.
- Email Providers: We may use third-party services such as Mailchimp for communication and marketing purposes.
- Third-Party Integrations: If you choose to integrate with services such as Google Calendar, we may share your data with them as part of the integration process (e.g., syncing appointments).
We may also disclose data in response to a legal obligation, such as complying with a subpoena or similar legal process.
10. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. We also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements. Once you request account deletion, we will remove your personal data unless it is required for legal or contractual purposes.
11. reCAPTCHA
This website uses Google reCAPTCHA to protect against spam and abuse. When you interact with certain forms on the site, reCAPTCHA may collect and store personal data, including your IP address, browser information, and other information related to your interaction with the website. The data collected by reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service, which you can read at:
By using the site, you consent to the use of reCAPTCHA.
12. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Secure HTTPS connections
- Encrypted database storage
- Restricted access to sensitive data
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
13. International Transfers
If you access VoltsBook from outside India, your data may be transferred to and processed in India or to our servers location.
By using our services, you consent to this transfer.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by updating the “Last Updated” date at the top of this page. In case of significant changes, we will notify you via email or a prominent notice on our platform.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Company Name: Volts Consulting
- Address: #993, Sector 8, Ambala City, Haryana, 134003, India
- Email: support@voltsbook.com