VoltsBook

NOTES Written down

Notes on running an appointment business.

Deposits, no-shows, pricing, staffing and messaging — the parts of the week that decide whether a good trade is a good business. Written by the people building the software, about the problems it exists to solve.

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2026-08-04
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Latest

What a deposit actually does to your no-show rate

Why asking for part of the price up front changes who turns up, and how to set one without losing bookings.

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2026-08-04 2 min read

Everything else

2 MIN

Should customers pick the person, or just the time?

Letting people choose their barber fills the good ones and starves the new ones. Here is when to offer the choice, when to hide it, and what "first available" should really mean.

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2 MIN

The four messages an appointment actually needs

Confirmation, reminder, change and receipt. What each one is for, when to send it, and why sending more than four trains people to ignore all of them.

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INSTEAD Rather than reading

Most of this is a setting somewhere.

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