- 01
Build the form
Thirteen field types: short text, long text, numbers, dates, dropdowns, checkboxes, file uploads and more. Mark a field required and the booking cannot be submitted without it.
- 02
Ask only when it matters
Conditional rules show or hide a field based on the service, the staff member, the location or another answer. A question that only applies to one service should only appear for that service.
- 03
Where the answers go
Answers ride the appointment and appear on its Questions tab. They can also be printed into notifications with a tag, so a reminder email can carry the gate code back to the customer.
Worth knowing
- Answers are stored as a snapshot: renaming a question later never rewrites what somebody was asked six months ago.
- File uploads are stored privately and only reachable through an authorised link — they never sit on a public address.
